SUPERMADE Return & Refund Policy We keep it simple — no tricks, no drama. If something’s off, we’ll make it right. Here’s how it works 👇 1. Return Window You’ve got 30 days from the day you receive your order to request a return. After that, sorry — we can’t take it back. 2. How to Return We don’t do prepaid labels or return codes (yet). Make sure your order number + name are inside the box. (We’ll send you the exact return address when you email us.) Please remember to notify us your package tracking info via email after dispatch, otherwise we won’t be able to identify which return package is yours. 3. Return Shipping If it’s our fault — wrong item, damaged stuff, sizing mistake —we’ll cover everything. Period. If it’s a you thing — size didn’t fit, changed your mind, just not feeling it — you’ll need to cover the shipping, and the original shipping cost (if any) won’t be refunded. 4. Return Conditions We can only take items that are new, unwashed, and unworn, with all tags attached. Keep it clean. Keep it fresh. Send it back the way you got it. 5. Not Returnable * All UNDERGARMENTS are final sale and cannot be returned or exchanged. *All FACE MASKS are final sale and cannot be returned or exchanged. *All SHOES are final sale and cannot be returned or exchanged. *All SOCKS are final sale and cannot be returned or exchanged. *All HATS are final sale and cannot be returned or exchanged. 6. Refund Timing Once we get your return and check it, we’ll drop the refund within 5–7 business days back to your original payment method. You’ll get an email when it’s done. 7. Heads Up Don’t send returns to the sender address on your package — that’s not our warehouse. We’re not responsible if a package gets lost or damaged on its way back. 8. Need Help? We’re here for you — real people, real replies. 📩 info@thesupermade.org
SUPERMADE Return & Refund Policy We keep it simple — no tricks, no drama. If something’s off, we’ll make it right. Here’s how it works 👇 1. Return Window You’ve got 30 days from the day you receive your order to request a return. After that, sorry — we can’t take it back. 2. How to Return We don’t do prepaid labels or return codes (yet). Make sure your order number + name are inside the box. (We’ll send you the exact return address when you email us.) Please remember to notify us your package tracking info via email after dispatch, otherwise we won’t be able to identify which return package is yours. 3. Return Shipping If it’s our fault — wrong item, damaged stuff, sizing mistake —we’ll cover everything. Period. If it’s a you thing — size didn’t fit, changed your mind, just not feeling it — you’ll need to cover the shipping, and the original shipping cost (if any) won’t be refunded. 4. Return Conditions We can only take items that are new, unwashed, and unworn, with all tags attached. Keep it clean. Keep it fresh. Send it back the way you got it. 5. Not Returnable * All UNDERGARMENTS are final sale and cannot be returned or exchanged. *All FACE MASKS are final sale and cannot be returned or exchanged. *All SHOES are final sale and cannot be returned or exchanged. *All SOCKS are final sale and cannot be returned or exchanged. *All HATS are final sale and cannot be returned or exchanged. 6. Refund Timing Once we get your return and check it, we’ll drop the refund within 5–7 business days back to your original payment method. You’ll get an email when it’s done. 7. Heads Up Don’t send returns to the sender address on your package — that’s not our warehouse. We’re not responsible if a package gets lost or damaged on its way back. 8. Need Help? We’re here for you — real people, real replies. 📩 info@thesupermade.org
2. How to Return We don’t do prepaid labels or return codes (yet). Make sure your order number + name are inside the box. (We’ll send you the exact return address when you email us.) Please remember to notify us your package tracking info via email after dispatch, otherwise we won’t be able to identify which return package is yours.
